Privacy Policy

ClipzHQ turns long videos into short clips. This page explains what we collect to do that, who helps us process it, and how long we keep it.

What we collect

• Your account: your email address, used to sign you in and to contact you about your account.
• Your videos: the files you upload or the links you paste, and the clips, captions, titles and descriptions we make from them.
• Usage: how many minutes of video you process and your plan, so we can apply plan limits.
• Payments: handled by Stripe. We receive your Stripe customer and subscription details, not your card number.

How we use it

Only to run ClipzHQ: signing you in, making and storing your clips, applying your plan, billing you and answering support requests. We don't sell your data and we don't show ads.

Who processes it for us

• Supabase: accounts and our database.
• Amazon Web Services: storing videos and running the clip-making servers (United States).
• Stripe: payments.
• Deepgram: turning your video's speech into text for captions.
• Anthropic: AI that picks the best moments and writes titles from that text.

Each receives only what it needs for its part of the work.

How long we keep it

Uploaded videos and finished clips are deleted automatically 30 days after they're made, so download the clips you want to keep. Your account, usage and billing records stay until you ask us to delete your account, except where we must keep billing records by law.

Cookies

We use only the cookies needed to keep you signed in. No advertising or tracking cookies.

Your choices

You can ask for a copy of your data, or for your account and videos to be deleted, by emailing clipper.headq@gmail.com. ClipzHQ isn't meant for children under 13.

Changes

If we change this policy, we'll update the date above, and tell you by email when the change matters.